Terms & Conditions

LaserGaming reserves the right to change these Terms and Conditions when necessary, without notice to you and any changes will take effect on the day they are posted.

Website Content

Our site contains a large number of Products. It is always possible that, despite our [reasonable efforts OR best efforts], some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you [in writing] to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect price.


Payment for all orders is taken in full using either via payment gateway Stripe or PayPal when the order is placed.


Delivery charges vary based on your location and the delivery method chosen. You will be able to select and view delivery charges for the options from the basket, before any payment is made. Delivery times vary depending on the method you choose and your location. LaserGaming cannot guarantee your delivery time, any estimated delivery times displayed are provided by the delivery company.

LaserGaming will deliver to the dispatch address provided by the consumer. LaserGaming does not assume responsibility for goods that don’t reach their desired destination due to a customers address error.


You have the right to cancel your order before it has been dispatched and receive a full refund. Items listed as a Pre order (shown in the item(s) description) are not subject to modification, cancellation, or refund, either in whole or in part, once submitted. If your order has been already been dispatched, please follow our returns process.

LaserGaming reserves the right to cancel any order without any prior notice.


Products can be returned for any reason in their original condition within 14 days of the initial purchase.

Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.

Products must be returned in the same condition as sent out. Products not returned in this condition will be refunded at 50% of the sale value. This does not apply to items being returned due to manufacturing faults or items received by the customer already damaged.

LaserGaming is not responsible for any postage costs to return the products. We recommend that you use a recorded delivery service and keep the proof of postage. Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost or damaged in transit back to us.

Please package the item securely for transit, using the original packaging if able, and remember to enclose all the individual items that combine to make the product complete.

If you need to arrange a return please use our contact us at info@lasergamingshop.com with your order number and reason for wanting to return the item(s).


LaserGaming does not accept liability for any errors or omissions and reserves the right to change information, prices, specifications and descriptions of listed goods, products and services.

LaserGaming will do its best to correct errors and omissions as quickly as practicable after being notified of them.

Gift Cards

LaserGaming digital gift card can be redeemed online at lasergamingshop.com only, for purchase on any product on our online store up to the sum of the credited gift card amount.

No physical gift card will be delivered. The Gift card will only be sent to the email address provided in the “send to” section.

The gift card balance cannot be exchanged for cash.

To use the gift card against an order, simply enter the discount code in the email at the checkout process.

A Gift Card expires automatically once its balance has been exhausted.

Gift Cards may be used to pay for the whole or any part of an order.

Personal data relating to the purchase or use of a gift card will be used in accordance with our current data protection and privacy policy which can be found at: https://lasergamingshop.com/privacy-policy/


Customer Services

We may send you an email asking you to provide feedback on our service & the quality of the products you have purchased.

If you have any questions or comments about our service, please don’t hesitate to contact us