Shipping

Worldwide Shipping

We offer Worldwide shipping. All items are shipped from the United Kingdom.

Shipping Costs

Shipping costs are calculated by weight at the checkout. To find out the cost add the items you wish to purchase to your Basket. On the Basket page you will be able to Calculate the cost of the shipping by entering your Country and Zip Code/Postcode.

US Customers

The de minimis program allows for goods valued at less than $800 USD per person, per day to enter the U.S free of tariffs from the U.K. As long as you are under that threshold you will not pay tariffs on your order.

EU Customers

We are now IOSS registered. For EU orders below €150 VAT is included at checkout. Resulting in a faster delivery, and no custom fees on receiving the order. 

For orders over €150 customers will be liable to pay import VAT and duties at point of delivery (DDU). You may wish to split up your order to keep order totals (including the delivery cost) below this threshold. This will result in a smoother and faster delivery.

Germany Customers – Verpackungsgesetz (LUCID Packaging Register)

Germany’s Packaging Act “VerpackG” imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

We are registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE3560524785946. Our Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As the consumer please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers, at home or locally.

France Customers – Léko Membership

We have a Léko Membership. (Unique identification number: FR408782_01KUZN).
Léko help finance the prevention, collection, sorting, reuse and recycling of packaging and paper in France.

As the customer please sort and separate the packaging you receive from us into the right recycling containers.

Shipping Options

Standard and Tracked options will be available at the checkout for most of our items. If your order is worth over £50 we recommend you upgrade to the Tracked option. The Standard option does not provide any tracking. We use Royal Mail as our delivery provider. If the order is over 2kg we may use another courier.

Custom and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We advise that any customers purchasing outside of the U.K should check with their Country’s Customs & Import Laws as these additional costs will differ between Countries.

LaserGaming are not responsible for delays due to customs or transit.

Preorder Items

Please note that any orders including a Preorder item will be shipped together once that product is released. If you require your other items sooner, please place a separate order for them.

Processing time

  • Standard items (including token orders) are usually processed within 1-3 business days
  • Made to order items (indicated in the item description), please allow up to 10 business days for your item(s) to be made.
  • Custom/bespoke order processing times will vary, and this can be discussed as we work with you to create your order.
  • Bulk buys of 10+ units may require a longer processing time. Please contact us before purchasing if the order is time sensitive. 

Normal shipping time estimates

From dispatch, items are estimated to arrive in:

  • UK: 2-3 business days
  • Europe: 5-7 business days
  • USA & Worldwide: 5-10 business days

LaserGaming cannot guarantee these delivery times. Any estimated delivery times displayed are provided the delivery company.